NU Online News Service, Jan. 25, 9:07 a.m. EST

NEW YORK—As agents seek to leverage technology and social media, they should familiarize themselves with professional practices and potential exposures to protect themselves from errors and omissions claims, according to an industry consultant.

Mishell Magnusson, a consultant with KJM Consulting and Training, Inc., in Munnsville, N.Y., said it is only a matter of time before use of new Internet technologies begin to emerge as an E&O issue.

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