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RMs Dissatisfied With Service Levels

rporate risk managers are generally dissatisfied with the level of service they get from both brokers and insurers, and very few of these insurance providers distinguish themselves in the marketplace.

By Mark E. Ruquet | Updated on November 14, 2010

Corporate risk managers are generally dissatisfied with the level of service they get from both brokers and insurers, and very few of these insurance providers distinguish themselves in the marketplace, a consulting service survey found.

Stamford, Conn.-based consulting firm Greenwich Associates released its 2010 Large Corporate Insurance Study survey of 683 corporate risk managers earlier this year, finding that the most notable names on the insurance brokerage and carrier side of the business are doing little to differentiate themselves from the competition.

The survey, conducted by telephone from October to December of 2009, interviewed risk managers at companies with annual revenue of $500 million or more in the United States.

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