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IMA takes Agency of the Year Award with Service-oriented Corporate Culture

IMA Financial Group receives the 2010 Commercial Agency for Excellence: Agency of the Year award.

By Laura Mazzuca Toops, Broker Editor | Updated on November 02, 2010
Winning business model, a corporate culture focused on employee ownership and a commitment to “doing things right” in its communities helped earn Denver-based IMA Financial Group this year’s overall Commercial Agency of the Year award.

In addition, IMA was given two specific category awards–for sales and marketing, as well as customer service (see sidebars on pages 35 and 36)–as part of the 2010 Commercial Agency Awards for Excellence program, run jointly for the first time by National Underwriter and American Agent & Broker.

Related: Read “Top 5 traits of our 2010 agency award winners.”

With roots in Wichita and an early recognition of the importance of claims excellence and loss control services, IMA has grown from the eighth-largest brokerage in Wichita to a well-oiled machine with additional offices in Dallas Topeka, Kan., and Kansas City, Kan., clients in all 50 states, more than 400 employees, and commercial lines premium volume of more than $620 million for 2009.

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