These past years, the auto insurance and collision repair industries have navigated the winding — and often treacherous — roads of a recession. While cash-strapped consumers continue to grapple with unemployment and mounting debt, automotive sales have waned. Because the overall economic recovery has been sluggish, the resultant dip in claim frequency and number of repairs has contributed to a lingering soft market.
In its recent semi-annual publication titled “CCC Crash Course Update 2010,” CCC Information Services Inc. suggests that these factors have noticeably altered the auto damage repair landscape, perhaps irrevocably. The report's author, Susanna Gotsch, lead analyst at CCC Information Services Inc., discussed how repairer optimism and automotive claim frequency underscores the relationship between claim frequency and sales.
“As quarterly frequency increases, the percentage of shops reporting lower sales in CollisionWeek's quarterly survey of repairer optimism goes down,” she wrote. “There has been a significant change [in] the way that vehicles were repaired ten years ago, and how they will be repaired in the future.”
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
