Citizens Property Insurance Corp. — under fire for its handling of contracts — will make some substantial changes to the way it does business by the end of the year.
The state's largest property insurer came under a barrage of criticism earlier this year from Chief Financial Officer Alex Sink and Senate President Jeff Atwater after news articles questioned why the state-created carrier was awarding some of its contracts without seeking competitive bids.
While Citizens' officials have insisted that it does put out to bid the majority of its contracts, the carrier now plans to enact new policies that would alter, for example, when it could declare an emergency and bypass the bid process. The changes still must be approved by Citizens' board in December.
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