Five years ago the southern coast experienced a catastrophic tidal surge that devastated millions of people and businesses: Hurricane Katrina. The horrific winds and flooding reached 10 miles inland from the hurricane's 35-feet tidal wave. Reportedly, more than 1,800 people lost their lives during the storm, which caused more than $81 million in damages.
Related: Read August's Agency Success Story "Doing fine in Fargo."
Based in Bay St. Louis, Miss., Treutel Insurance Agency was directly in the eye of the storm. Katrina destroyed not only the office and community, but 80 percent of its employees' homes. However, technology, creativity and determination enabled the agency to get back on its feet within days. Left without an office, Treutel pitched a tent and began processing claims within a couple of days after the storm. Partnered with efficient carriers, Treutel successfully settled over 8,000 claims.
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