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New Investigative Tools and the Internet

According to the U.S. Census Bureau, more than two-thirds of the nation's population currently participate in various social networking Internet sites.

By Steve Cassell | Updated on August 18, 2010

According to the U.S. Census Bureau, more than two-thirds of the nation’s population currently participate in various social networking Internet sites.

The phenomenal growth of this electronic community has created a unique new investigative tool within the claims community. A Social Networking Activity Profile (SNAP) is fast becoming a favorite tool to complement core investigative tactics of workers’ compensation claims.

“A SNAP investigation is a new and exciting investigative tool that yields more information than just a quick Internet search conducted internally,” said Glen Distefano, vice president and COO of SUNZ Insurance Co. in St. Petersburg, Fla. “Social networking investigations are quickly becoming a standard go-to choice within our investigative toolbox.”

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