Three New York residents were arrested on June 30, 2010 for forging and cashing claim checks to steal close to $500,000 in a plot that ran for nearly a decade.
Lisa Kline, 42, of Albany was employed as a claim examiner by Progressive Insurance Company between 2000 and 2006, and later worked for Mercury Insurance before she was fired last December. Before she was fired, she got some serious work done, but that work was seriously underhanded. Kline used her position to cash checks made out to legitimate claimants who were unaware that the checks had even been issued.
According to the investigation, legitimate claims were paid to policyholders before Kline issued insurance checks for supplemental payments to the policyholders. Unfortunately, those supplemental payments weren't going to customers – they were supplementing Kline's pocketbook. She would use fake claim numbers, or no claims numbers on the checks, before forging claimants' signatures and countersigning the checks to make them payable to her account.
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