May accolades

I do not usually respond to magazines about content, but I cannot help but advise you that I received the May issue of AA&B yesterday and have read it from cover to cover. I find it to a very informative vehicle and this issue in particular was the best. Chris Amrhein was my instructor years ago and I will never forget his stories about red tennis shoes. The article that really caught my attention was “Break out of the box,” by Fritz Koehler. He drove home a point, which as a manager for 45 years, I have been sharing with every agent who will listen. I will not bore you with life experiences but just thank you, both for the wisdom of his article and for your printing it. I look forward to your magazine each month.
Bill Williamson
Sihle Insurance Group
Altamonte Springs, Fla.

Interesting article from Chris Amrhein (“Homeowner query gets squirrelly“). Some years ago I had a client who had a deer jump right through the living room window into the house. Blood was everywhere before the deer made its escape the same way. Yes, it was covered on the HO-5 for damage to the living room furniture, as well as the walls, drapes and window.
Alan V Bakke
Sherman Insurance Agency
Forest Lake, Minn.

Truth is stranger than fiction! Chris Amhrein's squirrel article made me laugh and reminded me of a claim that I had paid for a client who did in fact have the HO-5 endorsement; actually the very good Encompass Elite policy. Her critter was not a squirrel, but a slightly smellier one. You guessed it: Unbeknownst to her, a skunk had taken up residence under her back porch. Her dog was introduced to it first and then she promptly followed when he was let back into the house. As soon as it registered with her what had happened to the dog, she put him back outside (not realizing that the skunk was under the porch) and Mr. LePew promptly released his scent again, which wafted up through the floorboards and the screen door. This went on for several more times during the morning before she realized he was still in her yard. By now the house, drapes, clothes, carpets, everything, thoroughly stunk! Long story short, Encompass paid more than $4,000 and covered it as “biological contamination of a skunk upon home and contents of the insured.” They initially tried to deny under the “animal exclusion” that you cite in the article.
John Swartz
Hamilton Insurance Agencies
Lyndhurst, Ohio

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