Transformational technologies are at your disposal, so the issue then becomes one of prioritizing investments and building a business case for new technology use.
To help guide chief information officers in technology evaluation, Gartner generates annual "Hype Cycles" that profile emerging and new technologies to show the level of maturity, adoption rates and business value of each. This research helps further analyze those technologies, identifying the ones that will have the biggest impact on the p&c industry over the next five years.
(To read Kimberly Harris-Ferrante's vies on insurance industry standards, read this archived Tech Decisions article. To read what she had to say on the 2010 economy, click this article.)
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