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Property and casualty insurers must innovate to stay relevant to customers, improve profitability and transition into a business model that can shift with future market changes. To do that, insurers must face legacy-system challenges and adopt emerging technologies to support niche business processes.
Transformational technologies are at your disposal, so the issue then becomes one of prioritizing investments and building a business case for new technology use.
To help guide chief information officers in technology evaluation, Gartner generates annual “Hype Cycles” that profile emerging and new technologies to show the level of maturity, adoption rates and business value of each. This research helps further analyze those technologies, identifying the ones that will have the biggest impact on the p&c industry over the next five years.
These technologies will be “game changing.” They will challenge existing business processes, support the emergence of new business models and allow companies to successfully differentiate to drive revenue growth.
Determination of these technologies is based on Gartner observations and discussions with clients globally.
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