More than 140 insurance and technology professionals attended the 2010 Duck Creek Insurance Forum, which was held earlier this month near Charleston, S.C. The conference is an expansion of Duck Creek's user conference with a business track added featuring customer and industry experts.
The themes of the conference were innovation, customer retention and profitability. Among the customers speaking at the conference were Bob Buchanan of Auto-Owners Insurance and Steve Knoch of RSA Canada.
Other speakers included Deb Smallwood and Karen Furtado of SMA Strategy Meets Action, David Bradford from Advisen, and Nancy Watkins of Milliman. Each of these speakers focused their presentations on what insurers are doing to seize the opportunities as the market recovers and many position for profitable growth.
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