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Insurance company executives and independent agents disagree over just how easy insurers are making it to do business with them–an area of opportunity for carriers to expand their business, a survey suggests.
The "2010 Making Business Easier, Executive Report"–sponsored jointly by the National Association of Mutual Insurance Companies and Deep Customer Connections–surveyed 168 property and casualty insurance carrier executives about their perception of how their business and the industry are making business easier (MBE) for agents.
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