In life, there are those who are book smart and those who are street smart. The distinction implies a difference between applying black-and-white academic knowledge versus the nuanced gray areas of practical, real-world knowledge.
In most situations, a balanced professional would consist of a combination of these traits. But in claim adjusting, street smarts reign supreme. Because every claim is different, with altered circumstances and policy language, there is no one-size-fits-all answer, no jig to apply to obtain repeatable, indistinguishable results.
In other words, the path to claim resolution is neither well defined nor limited to just one possibility. Street smarts are required, and they must be honed from day one on the job if the adjuster is to succeed.
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
