As we grapple with what we dislike about the workers' compensation system, outside forces are chipping away at our bronze coating and creating new standards for adjusters and industry stakeholders.
Is hate for the system or contentment with the status quo overshadowing our understanding of new exposures and challenges? Can we ask the tough questions that will force us to change from within and implement new performance standards?
From an historical perspective, the workers' comp system has operated on an autonomous, self-fulfilling island: Employees are injured, we provide them with lost wages, medical treatment and–hopefully–they return to work. If not, we litigate, agitate and give injured employees monetary settlements to go away quietly. 
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