ULLICO Inc.'s IT infrastructure today looks much different than it did when CIO Jim Tierney joined the company four years ago.

Back in 2005, the privately held carrier, which offers insurance and financial services and products to the labor marketplace, had just moved to a centralized IT function and needed someone to oversee the transition.

"When I came on board, we had a mixture of technologies, business plans, and IT resources to support the company. We needed to improve efficiencies," says Tierney. "It was my job to transform the IT group into an organization that was aligned with the entire company."

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