Priding itself on a strong mother-daughter partnership and providing balance between home and work accessibility for its employees, LMG Insurance Services Inc., Suwanee, Ga., has built its success by focusing on the compatibility of customer service and connection between its staff and client relations.
Starting in a 600-square-foot office with only two employees in May 2000, the agency is celebrating its tenth anniversary this year. Although there are only three employees–including founder and owner Lisa Muir Garner and her daughter, Kimberly Garner Lloyd, agency vice president–the business has since tripled its revenue and size, with $3 million to $4 million in annual premium volume. 
A key element of the agency's success lies in the strong professional and personal relationship between the two principals. “Over the years, we have learned how to work together in order to compliment each other's strengths and weaknesses that provides a balance within our agency,” Garner said.
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