Honored as a "Best Practices" agency for the past 8 years, along with being a Trusted Choice insurance agent, Tri County Agency, Brick, N.J., is recognized for its customer service practices. To provide more professional customer service, Tri County believes in continuing education for its employees. Associates are working toward designations and regularly attend continuingeducation courses and company workshops to improve their knowledge and diversity with products and changes within the industry.
"We try to pride ourselves on our customer service," said Jacki Frank, president and owner of Tri County. "My staff has been with me for many years, so the clients can talk to the same person time and time again. We have clients who just like to come in and make a payment so they can sit and talk to my staff."
Tri County is a family owned, operated and maturing business that has serviced Ocean and Monmouth Counties for more than 40 years, and under the Frank family ownership for the past 22 years.
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