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The grass isn't always greener

Much of President Obama's focus these past several months has been on healthcare reform and the idea that we can cut wasted spending with greater efficiencies to healthcare.

By Rick Gilman, APR, CMP | Updated on December 31, 2009

Much of President Obama’s focus these past several months has been on healthcare reform and the idea that we can cut wasted spending with greater efficiencies to healthcare. One of the ways to improve efficiencies, he proposed, is through improved processing and the use of technology.

As I was sitting in my doctor’s examination room last week, it struck me as he took notes on his wireless laptop, that aside from my doctor not conducting house calls, little difference exists between what his workflow is and what independent agents do. There’s not a lot of difference between a doctor compiling patient information and how you gather information on personal property or business “aches and pains.” While the doctor is concerned with a patient’s personal health, you’re concerned with a client’s financial health.

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