Although we face a range of obstacles in transforming our industry, most are social, organizational and emotional. We have to go through the pain of letting go of the way we're used to behaving and adapting to a new style.
Independent agents know what they need to succeed in a multi-carrier distribution system. Aside from the products, services and programs offered by their markets, they also need business process consistency. Product differentiation is good, but process and workflow differences can bring havoc to any operation.
Reducing processing time and streamlining workflow improves service, reduces errors and increases revenue. This will not occur overnight, but everyone can impact the outcome by paying attention and influencing the change process.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
