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Adapt for the future

If there was ever any doubt about the need for our industry to change its ways, last year's interest in social media really drove it home.

By Laura Mazzuca Toops, Broker Editor | Updated on December 31, 2009

If there was ever any doubt about the need for our industry to change its ways, last year’s interest in social media really drove it home. In the time it took to Google yourself, social networking went from a time-killer for teenagers to a force to be reckoned with, as businesses suddenly recognized that their customers were networking, and they’d better be networking, too. Either you had a presence on Twitter, Facebook, LinkedIn and the like, or you didn’t–and those who chose not to join the party ran the risk of missing out on marketing opportunities and more.

Discussion of this phenomenon seems to be a natural jumping-off point for this month’s focus on recruitment and talent management. In a very real way, the social media revolution encompasses many of the points brought out in our cover story by Andrew Liakopoulos, principal at Deloitte Consulting. Based on extensive studies of Gen X and Y employees, Liakopoulos concludes that attracting and retaining this technologically savvy new generation of workers is critical for any industry that hopes to compete in an increasingly diverse global marketplace.

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