Search
 

Business/IT Alignment: Opposites Attract

When a contentious relationship exists between business and IT, the latter constituency often gets the blame. Yet to be completely fair, the cause of misalignment falls as much on business as it does on IT.

By Michael P. Voelker | Updated on December 15, 2009

Wheen a contentious relationship exists between business and IT, the latter constituency often gets the blame. Yet to be completely fair, the cause of misalignment falls as much on business as it does on IT.

“Business often doesn’t understand what’s going on in IT, but it doesn’t take the time to learn,” says Miko Matsumura, vice president and chief strategist at Software AG, who has seen more than a few dysfunctional business/IT relationships at insurers. “Business users come to IT when there are problems, but they don’t want to hear the answer because the answer is complicated.”

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Recommended Stories

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.