Utica National Insurance Group has been using Claims Workstation through four different iterations of the product and three different corporate names for the vendor–beginning with Freedom Group, then Fiserv Insurance Solutions, and now StoneRiver.

“We started with version three,” says John Nobles, vice president and director of claims operations for Utica. “This particular project with the migration to the browser version, which turned out to be version six, was designed to get us to the full functionality of the system.”

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