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Web-Based Way to Resolve Two-Party Cases

More than 60 volunteer arbitrators heard more than 500 two-party online auto cases in recent paperless hearings. This Web-based approach streamlines the subrogation claim process and may save the industry millions of dollars.

By staff Writer | Updated on October 20, 2009

Arbitration Forums, Inc. (AF) will conduct all two-party auto cases online, in turn eliminating paper and saving time for its members and the insurance industry.

On Oct. 13, 2009, the first paperless hearings were held in Bloomington, Ill. and Tulsa, Okla. More than 60 volunteer arbitrators heard more than 500 two-party online auto cases. Participating companies will soon begin submitting evidence online to further streamline the process.

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