I spend a good part of the summer going to various industry conventions, seminars, and conferences. It's a great way to meet-and-greet many of our readers, and I get to stay in some pretty classy hotels on the company's dime. (Although you know you've been to too many events when you start to say, “Oh my, the Ritz — again!”)
Over the past three months, I have driven across much of the state and mixed and mingled with the good people of the Florida Surplus Lines Association, the Florida Association of Insurance Agents, the Florida Insurance Council, the National Association of Insurance and Financial Advisors-Florida, the Risk and Insurance Management Society-Florida, and the national Workers' Compensation Educational Conference. It has made for some interesting travels. Aside from the differing market niches of the individual groups, each gathering has its own flavor and tone.
FAIA is the most family-friendly. It is usually held in Orlando over Father's Day weekend, and exhibitors know to have lots of candy at their booths for the “attendees.”
The largest of all of the gatherings I attended, the Workers' Compensation Educational Conference (WCEC), draws thousands of insurance people, lawyers, and health-care professionals from Florida and across the nation. It is primarily an adults-only crowd, with a staggering array of intensive continuing education seminars during the day, followed by an equally impressive number of high-intensity social events in the evening.
Despite their different audiences, this year the two events had one particularly striking thing in common — CFO Alex Sink was a prominent and welcomed feature at both. At FAIA, she was warmly greeted as a headline speaker at the awards luncheon. In a wonderful full-circle moment, she also installed former Insurance Commissioner Bill Gunter as the incoming FAIA chairman.
At WCEC, she was introduced to the opening-day audience with effusive praise by General Chairman Jim McConnaughhay, who called her a “great friend to our industry.”
We could use some friends right now.
We are taking some hard hits in the media for our perceived “reneging” on windstorm mitigation discounts. A series of public hearings sponsored by the Florida Commission on Hurricane Loss Projection Methodology is stirring things up, as are the calls by some carriers and industry groups to reduce the discounts. Lost amid all of the hyperbole are a few cogent facts. First, many credits should not have been awarded in the first place. Second, the discounts are excessive, thanks to Insurance Commissioner Kevin McCarty, who doubled the credits in March 2007.
Which brings us back to my summer journeys — In a telling demonstration at the Florida Surplus Lines Association conference, attendees were asked to raise their hands if they had applied for a windstorm mitigation discount on their homeowners' insurance. About a dozen hands went up. Then we were asked if we had received the discount. Several hands went down; the rest stayed up. Then came the final question: Who had actually done something to harden their homes to earn the credit? Two hands stayed up — mine and one other person's.
I actually lucked into the discount. I had to install new roof tiles and re-screen the pool after both a storm and old age finally took their toll on my home two years ago. My neighbor (an insurance agent) told me about the discounts and gave me the name of his inspector. Voila! A few weeks later, I received a nice refund check from my insurer, along with a notice of my brand new, much lower rate. Did I deserve the credits? Yes. I actually had “walked the walk.” Was my cost reduced by a significant amount? Yes. Was the discount excessive? Maybe. Did I object? No.
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