Despite countless works published about "how to" achieve effective leadership, an effective leader isn't necessarily a successful leader. History is replete with examples of those who have steered their many followers off cliffs or simply maintained the status quo, only to find themselves and their followers behind the times.
In the forefront of effective and successful leadership in insurance today are the members of our 2009 All-Stars team. This prestigious group shows us what has been proven to work, contrary to the how-to approach that merely tells us–and as the familiar disclaimer goes, results can vary. So, please turn to page 14 to learn from some of the greatest IT talent in the industry.
Another example on the subject of leadership and innovation appears on the Knowledge@Wharton Web site, which published an article reporting on a Wharton roundtable discussion a couple of years ago. At that event, industry leader C. Robert Henrikson, chairman and CEO of MetLife, remarked: "I can't wake up and say, 'It's good to be a fast follower.'"
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