At places I visit, I find that many of the local folks comment about the weather: “If you don’t like it, wait 10 minutes and it’ll change.” The same can be said about technology: Every few years there’s a new gadget or system or approach to leveraging technology that’s the latest crave.

Recently the hottest topic has been how to use social networking to build relationships with your customers and staff. Another big topic of discussion is cloud computing–a cool new name for something that’s been around in one form or another for awhile.

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