Trust issues
Chris Amhrein, you've done it again! I just read "Ethical behavior translates to trust" and thoroughly enjoyed it. You have perked up my afternoon with a very interesting article. By the way, I don't think Stevie Wonder is God.
Don Meincke
Southern Insurance Co. of Virginia
Glen Allen, Va

Friendly floods
"Flood coverage not all wet" by AA&B managing editor Melissa Hillebrand was quite interesting. As an instructor and monitor for floods, I have written the poem below, which I use to teach a flood insurance mandatory course at Cape Education in New York.

Flood Program In Rhyme
Insurance is a service
Where you're put to the test
Know the product, be prepared
And always at your best

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