Last week AIU Holdings, AIG's former commercial property-casualty arm, was rebranded Chartis, with Kristian P. Moor named as president and chief executive officer. Moor joined AIG's National Union in 1981. He previously served as executive vice president of AIG and president and chief executive officer of AIG Property Casualty Group, with responsibility for all commercial and personal lines property-casualty business in the U.S. and Canada. AA&B spoke with Moor about the future of the unit and the role of its distribution force in attaining these goals.
AA&B: In the past we've spoken with John Q. Doyle, head of AIU's domestic p-c business, on broker strategies and relationships. What are your big-picture plans for the role brokers will play in the new Chartis organization?
Moor: Brokers will continue to be a critical part of our distribution strategies. We have always maintained strong relationships with brokers and I don't foresee any changes to how we build and maintain those relationships. Brokers are important intermediaries who play a vital role in helping the customers purchase coverage and helping the carrier to better understand the needs of the customer. They are often in the best position to evaluate our products and services relative to others in the industry and, as such, they are critical advocates for our superior ability to help clients manage risk.
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