NU Online News Service, Aug. 11, 12:30 p.m. EDT
Agency principals and high-value producers show a clear preference for carriers with better Web portals to get quotes and submit applications, according to a survey of more than 250 small commercial agents across the country by analyst firm Novarica.
The survey documented the relationship between e-business functionalities delivered through portals and agency management system integration, and how this affects agency commissions.
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