In today’s economy, insurance companies are looking for ways to do more with less. However, gone are the days when companies could reduce staff by 10 to 20 percent across the board and still effectively run their claim organizations.

To lower operating costs, companies must first improve processes and then capture the efficiencies achieved within day-to-day operations. Opportunities abound. Start with dusting off all that data you’ve been collecting and turn it into actionable insight. You can leverage that information to roll out new capabilities such as straight-through processing and customer self-service to achieve breakthrough results.

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