For the past several years, forecasters have sounded the alarm about the looming talent crisis in claim management. Nevertheless, some companies may be skeptical of those prognostications in today's economy, with a high rate of unemployment nationwide and questionable prospects for near-term recovery.
However, carriers should be aware that, first off, the rate of unemployment in insurance remains about six percent lower than the national average, according to the U.S. Bureau of Labor Statistics. "The industry is well positioned for continued employment growth," says Margaret Resce Milkint, managing partner at executive search firm The Jacobson Group.
Furthermore, she stresses strategic hiring in claims isn't simply a matter of adding warm bodies to staff. The challenge is finding people with the aptitude for claims.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
