As the textile restoration niche has gained recognition as a viable component of the property claim process, the procedures for handling specific types of losses have become more refined and standardized, leading to highly professional service and increased restoration success.

Clearly, the importance of interactions with insureds cannot be underestimated. Yet a key to success for textile restoration is the implementation of fundamental methods specific to the type of loss being handled.

With water losses, for example, speed of initial service is absolutely critical. The faster the response and the sooner the restoration process can begin, the higher the success rate will be for the restoration effort. Accordingly, adjusters should consider assigning a textile restorer just as they would a mitigation contractor. Severity increases dramatically as time goes on, as wet garments and other fabric items are susceptible to dye transfer, color bleeding, and potential mold growth. Having a textile restoration specialist on-site as soon as possible also enables the garments and other fabric items to be inventoried and removed in an expeditious manner so the mitigation contractor can begin work quickly.