As the IT manager for a carrier that serves small cities, rural communities, farms, and churches in Ohio, Jennings Carpenter has little leeway to make mistakes.
“Being a small company that is always cautious when it comes to spending money, we can't make any mistakes when it comes to investing in major software products,” Carpenter acknowledges. “We've really got to do our homework and make sure whatever products we implement will make a return on our investment.”
Carpenter works for Mennonite Mutual Insurance Company, a property/casualty insurer in Orrville, Ohio, with just 21 employees. The IT department consists of Carpenter, a full-time network administrator, and another staff member he shares with underwriting who performs database maintenance.
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