Most of the articles in the “Shop Talk” series are concerned with various aspects of acquiring and implementing third-party vendor software. In other words, these articles assume the build/buy decision already has been made in favor of the buy option. However, the way we tend to characterize the choice oversimplifies the options available and creates a “false binary” where usually an either/or decision is not available or appropriate.

l would like to spend this column talking about some of the options available to a carrier that needs to decide how to acquire a new core system. Let’s start by simplifying reality (we’ll complicate it later) and offer four alternatives for acquiring software:

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