On a daily basis, we face a bombardment of sobering statistics about the economy through various media outlets. The front page of most newspapers continue to post dismal reports about the economic conditions of 2009, and from all indications, the situation will likely worsen before it improves.

Most Americans and businesses are experiencing the effects in some way, so it should come as no surprise that these conditions have filtered to the insurance industry. I am, however, somewhat amazed at the very sudden changes that have occurred in the past several months, specifically those in homeowner claim processing involving scheduled jewelry.

More than ever, insurers seem willing and ready to issue a check to the policyholder and close the file. There is no doubt that this path of least resistance is a simple and expedient way to close a file. But this does not make it right.

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