We're hearing an awful lot these days about the use of Web 2.0 technologies-wikis, blogs, social networking sites, etc.-by insurance companies who want to widen their customer base or serve existing customers better. But with security and privacy concerns looming around these technologies, is it really such a good idea for insurers to jump in? NU's Ara Trembly offers commentary and seeks your opinion at www.insurancetechguru.com.
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