New York Agents rated personal lines carriers higher than commercial lines carriers on six key factors in a recent survey, reversing the trend from a similar survey conducted last summer.

The survey, Industry Index: The IIABNY Report on Carrier Performance Executive Summary, Winter 2008, was conducted by Vincent McCabe, Inc. on behalf of the Independent Insurance Agents and Brokers of New York.

Thirty-one insurers were evaluated based on the responses of 210 agency principals or leaders responsible for carrier relations to the following six factors:

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