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Where Do Good Employees Come From? While many small businesses are reacting to tough times by cutting costs, one area you shouldn't skimp on is in hiring and retention. Consultant Laura Harris, CLU, CIC and

By staff Writer | Updated on October 07, 2008

Where Do Good Employees Come From? While many small businesses are reacting to tough times by cutting costs, one area you shouldn’t skimp on is in hiring and retention.

Consultant Laura Harris, CLU, CIC and ChFC, and author of the new small business self-help book, Surrender to Win (Greenleaf Publishing), suggests the following when hiring:1. Introduce the potential employee to key staff to determine how your team will interact.2. First impressions count: Don’t hire someone with an unprofessional phone voice or sloppy appearance.3. Hire an inexperienced person you can train to your leadership style.4. “Steal” good employees from other industries.5. Hire someone with different strengths and weaknesses than your existing team to expand what your business has to offer.And to retain and grow employees:

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