Independent Automotive Damage Appraisers, known throughout the appraisal realm simply as IADA, is an association committed to implementing the latest technologies to continue to reduce the cost of vehicle repairs. The not-for-profit organization deploys a national network of appraisal specialists to not only improve the accuracy of total loss or lease-end settlement information, but also to keep carriers from overpaying for needless repairs. Claims' Christina Bramlet recently spoke with John Williams about IADA's effective modus operandi, which has allowed the organization to thrive for more than 50 years.

Why is IADA important to claim professionals?

Well, the organization has a unique operating philosophy. In order to become a member, an applicant must comply with a thorough background investigation and site inspection. This helps us ensure that the applicant is a properly trained and qualified appraiser. When an insurance carrier deals with an IADA member, the company knows that it is using a trained professional who will provide an unbiased assessment of damages. It is also important to note that IADA requires its members to meet all local and state requirements and provides E&O coverage to all active members.

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