The importance of a strong disaster recovery plan–as well as an imaging and document management system–took on new meaning for Gray Insurance Co. CIO Carl Schneider after Hurricane Katrina.
Based in Metairie, La., a suburb of New Orleans, Gray Insurance is a family-owned high-risk workers' compensation carrier with 120 employees and five offices in Louisiana, Texas, Oklahoma, and Alabama. Although office buildings faced minimal damage after the devastating 2005 storm, many employees lost their homes and had to move into company-installed trailers on company property. The last of the families affected by the hurricane moved out of the trailers this spring.
In the months before Katrina hit, Schneider and his IT team were experimenting with data-mirroring technologies and had set up two disaster recovery data centers across the street from each other. A microwave bridge linked the two centers.
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