CIO Kevin Harris and his IT team are playing a major role in helping Insurance Company of the West (ICW) transform its operations to expand the business, enter new markets, and remain competitive.

“We have known for some time we had to remake this company from the ground up, and senior management has been pushing forward with an agenda of transformation for 24 months,” Harris explains. “When we come out of this, our goal is to be a case study in the insurance industry of a company that did it right.”

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