“Hail, hail, the hail’s all here!”

And thus began my June, 1999 column, concerning a reader’s question on hail damage to siding.History is said to repeat itself, and herewith the proof. Recently, an e-mail wended its way to my inbox from alert reader Gary Malat of Rochester, Minn. Ostensibly, the legendary Lake Woebegon exists near Gary’s neck of the north woods. The children may all be above average, but the insurance claims settlement procedures remain depressingly mediocre:

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