Although lawmakers didn't claim to be providing a permanent fix for Florida's property insurance market when they passed reform legislation in 2007, they did at least hold out hope that consumers would find some relief from homeowners' insurance soaring premiums and wide rate fluctuations.

That hope appears to have been in vain. Recent double-digit rate hike requests from big-name players are stinging examples of the continuing yo-yo condition of Florida's market.

In June, Florida Farm Bureau requested a 28.4 percent rate hike for its 80,000 customers. The rate hike application was disclosed on the very day McCarty formally rejected a 30.3 percent rate hike request that the company had filed last year. OIR's action to the newest filing was swift. Only days after a July 30 hearing on the request, McCarty issued a formal Notice of Intent to Disapprove the filing. Among his objections, McCarty noted the carrier's failure to provide all requested information.

On the heels of the Florida Farm Bureau request came a State Farm filing for an average 47.1 percent statewide rate increase. State Farm Florida, with almost one million policyholders, is the state's largest private homeowners' insurer, although it currently is not writing new home insurance business here. A letter from its attorneys to Chief Financial Officer Alex Sink supporting its new rate request contended that, “Absent immediate action, State Farm Florida is projecting a net underwriting loss exceeding 100 percent in 2009.” To ensure that former banker Sink could do the math, a “backgrounder” accompanying the letter stated, “In other words, in 2009, for every $1 the company receives in premium income, after reinsurance costs, we expect to pay out more than $2 in claims and expenses. The projections assume no hurricanes make landfall in the state…”

State Farm's request, in light of its comparatively small nine percent rate cut last year, brought immediate criticism from lawmakers. Rep. Bill Galvano (R-Bradenton) called it “inexplicable.” While the hike won't impact fellow representative Keith Fitzgerald (D-Sarasota) -the company is not renewing his personal homeowners' coverage-he nonetheless expressed surprise at the hike, saying it shows the insurance problem has not been solved.

State Farm traditionally goes “all in” on rate hike requests. In 2006, it sought a 52 percent rate increase, and ended up with half that.

Public hearings are mandatory for rate increase requests over 15 percent, and the hearing for State Farm Florida was held August 12 in Tallahassee. Although OIR was still officially considering the request at press time, company officials did not get a warm reception at the three-hour hearing. Skeptical regulators grilled them about the claims that they were losing money, their disbelief and displeasure evident.

Into the Fray

McCarty's OIR has not been shy about calling insurers into account.

Last year, an Allstate request for rate boosts up to 41.9 percent was put on hold after the company refused an OIR request for documents, arguing that to do so would disclose trade secrets. McCarty filed suit, and the acrimonious and well publicized court battle ended with a ruling in OIR's favor. A September 15 proceeding before the Florida Division of Administrative Hearing to examine whether Allstate falsely certified its September 2007 rate filing and falsely asserted trade secrets was cancelled August 15 when the parties entered into what was termed a limited agreement.

In addition to paying a $5 million fine to the Insurance Regulatory Trust Fund, OIR said that the agreement required Allstate to “lower its homeowners insurance rates in all territories of the state by 5.6 percent within 30 days of the agreement, for a total reduction of 19.8 percent when including the 14.2 percent reduction that took effect June 1, 2007. Allstate also must write 100,000 new homeowners insurance policies over the next three years; and Allstate's corporate office must cancel a $175 million surplus note it issued to the Florida Allstate companies.”

OIR Remains Upbeat

Despite the court battles and carrier pull-backs, the mood remains determinedly positive at OIR. “The Office of Insurance Regulation has licensed 27 new homeowners insurance companies since 2006, and that is great news for the property insurance market in Florida,” remarked Florida Insurance Commissioner Kevin McCarty. “It is proof that the private insurance industry believes it can succeed and be profitable in Florida by offering competitively priced products.” The OIR said that as of March 31 (the end of the first quarter), these companies reported 450,000 personal residential policies in force, representing a 10 percent share of the residential property insurance market in Florida.

Additional data from OIR for the same time period revealed that 569,018 personal residential policies were cancelled or non-renewed for calendar year 2008. The notable companies declining to write or renew coverages were Allstate Floridian, State Farm Florida, Nationwide Florida, and USAA (except for active military personnel). However, in the same quarter, 524,726 new personal residential policies were written, bringing total in-force personal residential policies to 6,110,347.

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