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Staying Connected Can Be Hazardous

As the divide between the workplace and the home continues to shrink, business people rely more and more on electronics to stay connected to their offices, wherever they happen to be.

By Joan E. Collier, Joan E. Collier | Updated on July 31, 2008

As the divide between the workplace and the home continues to shrink, business people rely more and more on electronics to stay connected to their offices, wherever they happen to be. This is especially true in service industries such as insurance. Policyholders increasingly expect immediate responses to their questions, making wireless devices an essential productivity tool in today’s insurance offices.

This acceptance — almost the demand — that we always be “connected” is unprecedented in its rapid growth. As of December 2007, there were more than 255 million wireless cell phone subscribers, representing an astounding 84 percent of the U.S. population, according to the Cellular Telecommunications and Internet Association. That’s up 23 percent from 208 million in 2005 and more than double the 109 million wireless subscribers in 2000. Minutes of use have surged to 2 trillion in 2007, from 534 billion in 2000.

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