The president of an association of managing general agents believes that one of the hallmarks of a successful MGA is the ability to adapt to changing times and market conditions.

"At the end of the day, that's really the key--having knowledgeable, flexible, experienced staff" who know how to shift gears and respond to changing conditions, said Euclid Black, president of Black/White Associates.

Successful agencies, he added, are made up of skilled people who can "put on the brakes and turn off in another direction" when that is what's required.

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