The downturn of the economy should not decrease insurance company investments in technology solutions, according to a trio of carrier representatives.
Indeed, a bad economy is not the time to cut back on something that can help a company save money and boost productivity in the long run, said Mike Scholl, assistant vice president of claims for Nationwide Insurance, during a roundtable discussion here at the 12th Annual ACE (America's Claims Event), sponsored by The National Underwriter Company's conference division.
Mr. Scholl said Nationwide is cutting back in other areas, but not in technology.
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