Working with a collector can be similar to providing other types of insurance, but to cover a client's pride and joy can also mean doing more than simply collecting premiums and paying claims. In the specialty world of collectibles coverage, buyers may be looking for help in securing their most treasured possession, determining their exact value, or even just figuring out what exactly they've managed to obtain over the years.
"Customers really turn to us for more expertise and for more information," said Laura Bergan, vice president of marketing at American Collectors Insurance in Cherry Hill, N.J. "It's more of an advisory type of relationship. We are vested in this, just as they are."
Annemarie Fitzpatrick, sales director for Collectibles Insurance in Hunt Valley, Md., also noted that while collectors may know a lot about their field of interest, they don't necessarily know a great deal about insurance coverage for their valuables.
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