ORLANDO, FLA.--The downturn of the economy should not decrease insurance company investments in technology solutions, according to representatives of three insurers.
At a roundtable discussion during the 12th Annual ACE (America's Claims Event) in Orlando, Mike Scholl, assistant vice president of claims for Nationwide Insurance, said that a bad economy is not the time to cut back on something that can help a company in the long run. He said that his company is cutting back in other areas, but not in technology.
Rod Rupp, senior vice president, Auto-Owners Insurance Company, agreed, stating that he views technology spending the way he views advertising. In advertising, he said, the worst time to cut back is when sales are down.
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