ORLANDO, FLA.–Superior sound quality and greater reliability are just a few of the many advantages of recording claim statements digitally instead of using a traditional cassette tape, according to a provider of digital recording services.
Speaking at the 12th Annual ACE (America's Claims Event) here, Jim Stockert, vice president of sales and marketing for Tempe, Ariz.-based Calibrus, said that important factors to consider regarding claim statement recordings are the quality of the recording, the length of time the recording can be stored, and the ease with which it can be stored.
Mr. Stockert questioned whether cassette tapes or mini cassette tapes–the mediums used by a majority of claims professionals–were really the best options given the technology that exists today.
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